Last updated: January 9,2026
TSASHLEY666 (“we,” “our,” or “us”) is committed to protecting your privacy and complying with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website or use our computer repair, IT, or remote support services.
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Accountability
[Business Name] is responsible for personal information under its control and has designated a person responsible for privacy compliance.
Privacy Contact:
TSASHLEY666
(226) 582-6192
tsashley666@protonmail.com]
2. Information We Collect
We collect only the information necessary to provide our services.
Personal Information
- Name
- Email address
- Phone number
- Billing and payment information
- Address (if required for service)
Device & Technical Information
When providing repair or IT services, we may temporarily access:
- Files required to diagnose or repair issues
- Operating system and hardware details
- Error logs or system data
We do not access personal files unless necessary to complete the requested service.
Website Usage Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Pages visited
- Date and time of visits
This data is used for analytics, security, and website functionality.
3. Purposes for Collection
We collect personal information for the following purposes:
- Providing computer repair, IT, and remote support services
- Communicating regarding service requests or appointments
- Processing payments and invoices
- Improving services and website performance
- Meeting legal and regulatory requirements
Personal information is not used for purposes beyond those identified without obtaining additional consent, where required.
4. Consent
Consent is obtained before or at the time personal information is collected, except where permitted or required by law.
Consent may be:
- Express (verbal, written, or electronic)
- Implied (when information is voluntarily provided to receive a service)
You may withdraw consent at any time, subject to legal or contractual restrictions.
5. Remote Support & Remote Control Services
In some cases, [Business Name] provides remote technical support or remote control services using secure software.
By requesting or consenting to remote support, you acknowledge and agree that:
- Remote access is used solely to diagnose, repair, or support your device
- Access is limited to the duration of the session and terminated immediately after completion
- Personal files are not accessed, copied, or stored unless explicitly required
- You may observe the session and revoke access at any time
- No remote access occurs without your knowledge and consent
All information viewed during remote sessions is treated as confidential.
While reasonable safeguards are used, [Business Name] is not responsible for pre-existing issues, malware, or data loss unrelated to actions performed during the session.
6. Limiting Use, Disclosure & Retention
- Personal information is used only for identified purposes
- Information is not sold, rented, or disclosed for marketing
- Information is retained only as long as necessary to fulfill service or legal obligations
- Once no longer required, information is securely destroyed or anonymized
7. Safeguards
We use reasonable safeguards to protect personal information, including:
- Restricted access to customer devices and records
- Secure systems and tools
- Confidentiality obligations for technicians
No system is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
You have the right to:
- Request access to your personal information
- Request corrections if information is inaccurate or incomplete
Requests must be made in writing to the contact listed above. Identity verification may be required.
9. Cookies
Our website may use cookies to:
- Improve functionality
- Analyze traffic
- Enhance user experience
You may disable cookies through your browser settings.
10. Third-Party Service Providers
We may use trusted third-party providers (e.g., payment processors) to deliver services. These providers are required to protect personal information and use it only for authorized purposes.
11. Complaints & Challenges
If you have concerns about our privacy practices, you may contact us directly. If unresolved, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
12. Changes to This Policy
This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated revision date.
13. Contact Information
TSASHLEY666
(226) 582-6192
tsashley666@protonmail.com